MAGNET MAGIC TRICKS
(A UNIQUE MAGICAL CONCEPT)
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MONEY BACK GUARANTEE

OUR UNIQUE MONEY BACK GUARANTEE


We always strive to keep good relations with our customers. 
We understand honesty and sincerity are two important factors
which can help our business grow.  Even though we make sure
all orders are completed and shipped at the earliest, sometimes
parcels do get lost in transit.  In such cases we shall always do
whatever best we can and consult the buyer how we can solve
the problem amicably and in a satisfactory manner for both.

With this in mind we have decided to offer our valued customers
a unique money back guarantee so that they can deal with us with
confidence.  If a parcel doesn't reach the recipient within 40 days
after we receive payment,  just send us an email to confirm you
still didn't get your item and we will send replacement or refund
full amount.  Please note in case of such a situation we shall reserve
the right to investigate the matter with the couriers or the
post office before sending refund within a reasonable time limit.

INVESTIGATION & REFUND PROCEDURES

1.  We shall lodge a complaint to track the parcel and verify if
the parcel wasn't shipped at all by the post office here due to
some reasons like incomplete address details or certain technical
problems in the post office or was misplaced by human error.
If the parcel was not dispatched by them we shall arrange to
resend it to buyer immediately with intimation and confirmation. 

2.  If the parcel was dispatched by them they will send a message
to the destination postal authorities for their comments and obtain
a reply by fax or email which normally takes up to a week.  We
shall be notified by the postal office here whether the parcel
was delivered to the recipient by the destination post
office or
whatever else has happened like it was damaged
unexpectedly
or its delivery is being delayed for some reasons at that end.

4.  After getting the final comments from the post office here
we shall proceed with further actions like tracking the parcel
and get it returned to sender and then we shall consult the
insurers and arrange refund as per our money back guarantee.
If we had received payment through PayPal we shall refund only
through PayPal as per their instructions and if payment was by
Western Union will refund after final comments from post office.

5.  Please note the buyer will not be entitled for a refund under the
money back guarantee scheme if we are told by the destination
post office that someone has already taken delivery of the parcel
at the
other end though the buyer claims refund.  In that case
we shall only provide the
relevant documents received from
the sending post office or couriers to the buyer to coordinate
with
the destination post office and check what has gone wrong
or how and why it was delivered to a third person and so on.

6.  The buyer will not be entitled for refund under the above
scheme if the recipient fails to turn up to take delivery of the
parcel and the same is considered abandoned or is being
returned to sender according to international postal laws.
We shall not take any responsibility whatsoever in case a parcel
was considered abandoned by the destination post office but
if we receive the returned parcel we shall consider partial
refund after deducting our shipping, packing and handling costs.

7.  We are offering this unique money back guarantee in good
faith and we shall take all care to see that parcels are delivered
promptly.  But we sincerely require your cooperation and support
to make sure every thing goes well smoothly and hassle free.
Please note this offer is a goodwill gesture and if we have enough
evidence in the form of post office confirmations that the parcel
has successfully reached its destination, we shall not entertain
claims for refund based on a complaint citing non receipt of parcel.
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MAGNET MAGIC TRICKS
(A UNIQUE MAGICAL CONCEPT)
 ______________________________
BROWSE THROUGH OUR WIDE RANGE OF MAGIC PRODUCTS


         


         


         


         


          


         
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MAGNET MAGIC TRICKS

(A UNIQUE MAGICAL CONCEPT)

magnetmagictricks@gmail.com
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